Our Terms of Business
The Institute of Chartered Accountants in England and Wales recommends that its members should confirm the terms of professional engagement and the basis of charging fees in a formal letter. We do this by providing a Terms of Business Letter and append to it a schedule for each category of work we agree to undertake for you. The letter of engagement sets out our terms under the following areas:
- Our aim
- Help us to give you the best service
- Our code of conduct
- References and supply of information to third parties
- Applicable law
- Agreement of terms
- Limitation of liability
- Duty to mitigate
- Third parties
- Assessment of creditworthiness
- Right to withdraw and terminate
- Conflict
- No engagement of our staff and partners
- Suspension of services
- Fees
- Communications by E-mail
- Data Protection Act 1998
- Working papers, correspondence and other documents
- Providing information in proceedings
- Contracts (Rights of Third Parties) Act 1999
- Confidentiality
- The Proceeds of Crime Act 2002 and the Money Laundering Regulations 2003
- Disability Discrimination Act
- Duty of disclosure
- Work to be undertaken
- Acceptance
We ask you to acknowledge your acceptance of the terms of our Terms of Business by signing the Terms sheet we send to you. If you already have an existing advisor, our acceptance of you as a client of our firm may be subject to the obtaining of professional clearance from that advisor.

